Windows 10 hp docking station issues. Connect the monitors to the docking station.

Windows 10 hp docking station issues Mar 27, 2024 · Hello. I connected it to an HP ProBook 470 G5. 33 . HP Docking Station - Reference Guide. If this doesn't work, restart the computer. Multiple users including myself are experiencing issues regarding the display that is irregularly but for a moment going black and coming back. May 18, 2022 · When I use a USB-C station it leaves open the two side ports on the laptop and I have no issue. Mar 11, 2022 · I have currently tested three docking stations on the USB-C port. The HP Thunderbolt™ Dock G2 is designed to USB-C™/Thunderbolt™ Industry specs and will support charging and port replication for notebooks that have implemented USB-C™ and Thunderbolt™ industry specifications. OS, graphics card, docking station, bios drivers and firmware are up to date. It worked great, I had an extended screen between my laptop and the monito Oct 22, 2021 · Hi guys, I am having an issue with the docking stations since some days now. After I upgraded to Windows 11, it no longer works (other than to power my laptop), and looking for drivers online it appears that HP does not yet have drivers for Windows 11 for the HP USB-C G5 dock. Dec 3, 2020 · Here is the configuration: HP EliteDesk 800 G5 Small Form Factor PC with two ASUS 27 inch monitors. No issues. Nov 16, 2020 · The dock station is a Targus410 (usb-c dock station). When I plug my external speakers into the 3. Nov 20, 2024 · We have 2 Framework 16s running Windows 11 Pro. c Jul 21, 2024 · Key Takeaways. Mar 19, 2019 · Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. HP PCs - Accessibility options (Windows 10) Accessories (3) Audio & Visual (5) Computer System (11) Displays & Graphics (1) HP Docking Station - Reference Guide. I have updated drivers and checked that the USB root allows the power management. Any setup with Win10 and these docking stations don't have a problem. still not detecting in network. Jun 7, 2021 · One post suggested I update the Nvidia Graphics Driver from the Nvidia website. After updating to Windows 10, no monitors that are connected through the docking station are detected. factory installed M. The laptop ha Jan 5, 2020 · Hello. Jul 10, 2022 · I recently purchased a HP Laptop 15s-fq2625TU (Windows 11) and it will not connect to my dock so I can use the dual screens. Windows 11 Support Center Jan 8, 2023 · I did run into issues on my wife's dock and her brother's dock as well. Another post suggested the problem was with the monitors' power setting. Mar 10, 2020 · Shop StarTech. This docking station offers a total of 6 USB ports, including 2 USB-C ports with 10 Gbps transfer speed, allowing for high-speed data transfer and video Feb 19, 2024 · Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this) If you wish to connect 2 external monitors ( only-total 3 ), you can use Monitor 1: HDMI direct cable, Dec 9, 2021 · The HP USB-C G5 dock was working perfectly while my laptop was using Windows 10. When I connect using usb-c, I get a message that some functionality isn’t supported, and I don’t get any display on the monitor. The lap top does not even detect any port being con Feb 8, 2017 · I got a HP Ultraslim Docking Station 2013 along with my new Elitebook 1040 in october. monitor to be connected to it. Thanks! Jul 25, 2022 · WD15 and WD19. We are still troubleshooting Nov 24, 2024 · Hello. I am trying to connect a a HP USB-C-G5 Essential Docking station . 8WC35UT#ABA) HP USB-C docking station (5TW10AA#ABA) Both NIB HP ProBook and dock. Additional support is available 24 hours a day, seven days a week by phone as well as online support forums. I recently upgraded laptops to the Elitebook 840 G7. Got suspicious of my laptop obviously, and tried hibernating it standalone. Accessories (3) Audio & Visual (4). Is there an ETA on when these will be available? Sep 29, 2020 · Hello, I work for the IT Infrastructure Support and we have more than 500 Elitebooks (All G1 to G6). HP Ultra-light Docking Stations are supported by a one-year limited warranty. Workaround. Actually, when booting, bitlocker sh Mar 8, 2024 · We have major problems at 18 workplaces with the same HP SetUp HP 840 G10 HP Thunderbolt Dock 120 W G4 2x HP Monitor Monitor M32f Everyone complains that the monitors keep dropping out and losing the connection to the mouse/keyboard dongle in the docking station I have updated all drivers, bios, Shop the latest HP G2 docking stations at the HP Store. I bought it for A$70: Otherwise please enter your requirement on the following link and it will find for you few USB-A DisplayLink Certified options on market today including some HP products (you can select HP before Search) May 9, 2022 · When connecting my HP USB-C G5 docking station with my HP Envy x360 it disconnects every 2-3 seconds and reconnects. However both monitor light Feb 2, 2024 · The HDMI cable I am using had no issues when it was connected to my laptop directly. Unplug the docking station from your PC. This can happen if there are pending updates waiting to be installed. When I log in again, all the windows that have been distributed over the 4 screens (3 external and the screen from the Z Book) are centered in the main screen again, so that I have to reorganize all the windows again. This is HP’s official website that will help automatically detect and download the correct drivers free of cost for your HP Computing and Printing products for Windows and Mac operating system. So far 3 of the 6 docking stations have experienced an issue where it constantly "dings" between the screen save time out and the sleep time out. A few notes: 1. Footnote [02] [2] Sold separately. Two monitors were connected to the docking station (one through the HDMI and one through the DVI port) and my laptop used all three displays just fine. The OWC 11-Port Thunderbolt Dock, Anker 575 USB-C Docking Station, Microsoft Surface Thunderbolt 4 Dock, Lenovo ThinkPad Hybrid USB-C with USB-A Dock, and Plugable USB 3. There are times when it just doesn't pick the monitor up or it picks the monitor up for a second and then just freezes. 3. Test the Docking Station with Another Device: Cross-Check: Try connecting the docking station to another compatible laptop or device to see if it works. I would also suggest you update the drivers of your docking station and check if the issue persists. If I plug the docking station into the Envy it says "The AC adapter is not compatible with the system" If I unplug the power cord from the dock and put it directly into the Envy power it works fine. The 2 in 1 boot Windows normally, except recognize connected to dock/hub devices. What's in the box Jun 15, 2022 · Welcome to the HP Support Community. WLAN – LAN switching is supported only on select computers running Windows 10 operating system. This is mostly noticeable due to the laptops being using with a Soft Phone/Call centre piece of software. When I plug the ethernet cable straight in my laptop I have no issues. I tried to update the dock and flipping the charging adaptor, nothing. the docking station itself works, gets power, i can use USB and the video connectors through it, however the laptop does not charge through the docking station. 1365. I'm Greg, an installation specialist and 10 year Windows MVP here to help you. but setup always fails and nothing Thunderbolt related will install on the laptop. Apr 8, 2022 · Hi All I am trying to install Dual Monitors to my HP Notebook with Windows 10 Home (supposedly 64 bit). Jun 2, 2021 · I recently bought a Thunderbolt 3 docking station (OWC TB3 Dock 14 Port SG) and cannot get my laptop to detect it or get it to work. I was getting really worried as both c ports stopped working and I needed my HP USB-C Travel Docking Station. Resetting bios to default settings solves the problem until next windows update. The users are also charging through the docking station. References. Feb 15, 2024 · Key Takeaways. Before updating to Windows 10 (I was using Windows 7), everything worked fine. So I bought a USB-C docking station and everything works fine except the audio. 7324. Only available with direct USB-C™ cable connection on the dock or through the HP 4. All of us (or at least more than 10 people in our team, I haven't asked everyone) have this exact same issue that you described, even though we all use different monitors at home. firmware for the 2013 Ultraslim dock is version 2. Free delivery and returns on eligible orders. 20. I thought the USB C 3. Indeed, it was waking up on its own, the docking station wasn't the culprit! Jan 23, 2023 · After locking the screen (Windows + L) the docking station disconnects with the disconnecting chime after approximately 30 seconds. Feb 25, 2021 · Hello community, We have a problem with the ProBook 650 G8 notebook in combination with the USB-C docking station G5. I have problems with various HP models in connection with a docking station. I have updated my drivers, I have updated the docking stations firmware. 13 9/09/2020. I still have an HP Universal Docking Station here. Since 2 weeks using a HP elitebook Aug 29, 2020 · Hi all, I'm stumped by this one. Check the information on compatibility, upgrade, and available fixes from HP and Microsoft. To solve a driver issue, you can reinstall the USB or Universal Serial Bus controllers driver in Drive Manager. For example, dust and particles in the system, external devices, and the computer itself often lead to connection problems. 5. I saw a post on a Lenovo forum complaining about similar issues. Running Windows 10 with all the latest HP drivers, BIOS and FW for Docking Station. Sep 11, 2020 · Hi. I have tried installing Thunderbolt 3 drivers, utility controls etc. Didn't have any issues until the update. I suspect it has to do with USB-C port on laptop. When building this machine out: kept the laptop on the dock to get 1Gb Ethernet connectivity. -Updating drivers don't help. com Dual Monitor USB-C Laptop Docking Station with 4K HDMI, DisplayPort, 4xUSB 3. If you check Device Manager, you see a yellow exclamation mark (bang), and get a message if you try to automatically search for drivers on the device with Device Manager. No signal detected when using displayport in docking station. When I connect them to the display ports on the back of the docking station, the monitor gets "no signal". Archived post. Jan 3, 2022 · I had issues with my docking station : HP Ultra Slim Dock 2013 Docking Station, model D9Y32AA. Jul 22, 2024 · Various things can cause docking station issues on Windows 11. 6" FHD Touch, Intel Core i3-1115G4, 8GB RAM, 256GB SSD, Silver, Windows 10 (S mode), 15-dy2132wm) and I have been having troubles getting an external monitor to work from the USB Type-C port, I have updated Windows 10 to the latest version, installed the latest drivers from Intel and HP support, I have May 26, 2020 · 4. Jul 25, 2022 · I am trying to connect a Dell U2412M 1920x1200 display to a HP Elitebook 840 G8 laptop through its USB-C G5 docking station via HDMI port to DVI-D in the display, but 1920x1200 resolution, but in Windows this resolution is not available and defaults to 1680x1050. Edit: The laptop with the issue is a hp dragonfly g4 running Windows 11 22H2 All updates are installed, driver update and reinstall did not solve the issue. Have spent a few weeks off and on trying to address this and was really stressed out now that both had stopped. Dec 18, 2023 · We're using the Thunderbolt docking stations (G2 & G4 variants) and the firmware was updated to the latest available. 0. Whenever the users connect their laptop in the morning and try to login to their systems windows explorer will stuck and users will not be able to click on Nov 4, 2024 · I have a new laptop that last week I was told wouldn't display to HDMI monitors via the USB-C hub that I had purchased. When using any docking station (we Jul 19, 2022 · HP Dock usb-g5, HP Dock usb-c g2 and also the iiyama xub2492hsn dockable monitor, these all give the same result of periodic drop outs of the network adapter. intel. Jan 15, 2025 · Device Manager might show yellow exclamation points and Code 10, Code 24, or Code 43 for those devices. When I connect the monitor to the latop using a HDMI cable, Windows 10 offers me the 1900x1200 as recommended resolution. Notebook: ASUS N580GD-E4045T Docking: HP Thunderbolt dock 230W G2 My laptop for work instantly connects, but when I plug in the USB-C cable into my personal notebook, it does not respond. This started to happen presumably after some Windows update installation. Aug 26, 2024 · I also tried Baseus docking station, same problem, It worked fine only when I tried connecting my docking station's USB-C connector to 2 different Lenovo laptops, both worked fine, So I am convinced it's HP laptop issue, I already contacted HP support, Unfortunately they are so useless, they couldn't solve it and referred me to buy HP docking They work fine enough, but we have been having a consistent issue with these docks where a monitor connected to the top DP port on a 40B0 Thunderbolt 4 docking station flickers black to the point of it being unusable. For more information about Windows power states, see System Power Dec 20, 2013 · Also if you are using the Notebook primarily in the Docking Station so it is always connected to AC Power, at least once a month, take the notebook out of the docking station and allow it to use the battery down to where you get the warning that you need to plug it in, then put it back in the docking station and allow the battery to recharge to Nov 9, 2020 · I brought a HP Elite USB-C Docking Station. Recently a few users have reported that while the laptop is docked and using WiFi - the WiFi signal becomes very weak and data transfer speed drops quite a lot. Monitor 1: HDMI direct cable, Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as USB to HDMI Adapter. The connected monitors do not work with any of them. Disconnecting the ethernet cable and using wireless fixes the issue. The problem is poor resolution on the E241i, Mar 7, 2024 · We have recently received a number of HP Elitebook 840 G10 systems (89D90UT) that we are using with G5 docking stations (72C71AA). 1001. I did not install the optional updates on the third laptop, and it did not have any network problems. When the network is operated via the docking station, there are short network interruptions again and again. 2 Gen1. The "x360 14" has a "cut out" from the dock station with an interval about a In the bios, advanced,System settings, uncheck USB Offload--this is on newer bios 1. The problem is the same for all the variants we've used (even back to the G2 with speaker pods. The laptop is a g8 850, and a g8 1040, Please help my entire compa Feb 24, 2021 · Hi All, got a couple of issues with my Zbook docking station hoping someone can help. when I connect my Dell Venue 8 Pro to the dock the audio is automatically output from the speakers connected to the dock. 13. The dock station also supplies power to the docked computer. I have two Acer monitors. Same problem with 3 different docking stations. Common Issues with HP Docking Stations. For more connectivity, please use True Universal HP PCs - Accessibility options (Windows 10) Accessories (3) Audio & Visual (4) HP Ultra-light Docking Stations are supported by a one-year limited warranty Jun 9, 2023 · We purchased (6) EliteBook 645 G9 and (6) G5 USB-C Essential docking stations. All of the docking stations have the updated firmware. Windows 10 build 20H2 x64. If these users remove the laptop fr Mar 14, 2016 · Hello, I have another problem with my Docking Station. I bought a HP Model RTL 88528 BE from Costco about 5 months back. Sep 6, 2021 · Since i reset my hp laptop, my docking station (I-tec TB3HDMIDOCK) doesn't work properly anymore. Free shipping available. They remain black. I have a docking station from HP (which is quite old HP 2013 UltraSlim Docking Station) I have it mainly because my company work computers are mainly HP so it's easier to Troubleshooting guide and online help for your HP Docking Station. Both my laptop and monitor work perfectly when connected to each other. 0 and USB-C Universal Laptop Docking Station are among the top docking stations for HP Probook laptops. Because of the laptop upgrade, I could no longer use my older HP docking station to connect my 3 monitors. Both have the issue. My setup: Dell WD19 docking station connected to HP 15. We are using HP Thunderbolt Dock 120W G2 with HP EliteBook 840 G6. There are several common issues that users may encounter with their HP docking stations. Jan 16, 2020 · Hello All, I have been trying to get my laptop setup with a docking station for dual displays. When I replug the ethernet cable it comes back up. Probably 20% of my in-person tickets are related to a docking station. I have just bought a HP USB-C/A Universal Dock G2. Software and driver-related issues can be complex, and it may take some time for the community or the manufacturers to address them fully. Back of product; Under the battery; For laptops, press Fn + Esc; For desktops, press Ctrl + Alt + s; For Chromebooks, on the sign in screen, press Alt + v In our team we are also using the HP Thunderbolt Dock G4 with new HP Zbooks and Windows 10. Work just sent me a new ZBOOK (zbook firefly 15 g7) and I have a workstation setup at home. I bought this dock for a dual monitor setup at the office. I have checked the cable is plugged into the monitor and dock securely. Mar 5, 2024 · I went on to update FW of the docking station, but the problem remained (on hibernate). DL and installed all available Windows updates from Microsoft :United States. Connect the monitors to the docking station. Nov 23, 2024 · Many users have reported problems with their HP docking stations, ranging from connectivity issues to complete system failures. Ever since, I have tried in vain to get the docking station to work. Intel UHD Graphics 620 Version 26. Are there anyone else who have experienced anythin Oct 3, 2024 · I’ve tested the docking station on multiple PCs and MacBooks, and the issue persists. Wifi works fine. We can display o May 19, 2022 · HP G5 dock (USB-C) HP 3005PR Portreplicator (USB-A) Fujitsu 3. 0. All these users are on Windows 11. I didn't see that it wasn't Windows 11 compatible so my laptop doesn't detect the dock at all. . The laptop does have a USB C port and I connected this to the docking station. As soon as I plug the docking station up to my personal desktop at the end of my work day, I have constant monitor problems. May 17, 2019 · I have a brand-new HP Zbook 15 G5 and an HP Elite USB-C Docking Station (TPA-B01). Checking event log shows: Log Name: System Source: Microsoft Aug 9, 2023 · Hello, we are using 3 sets of HP Zbook Fury 16 G9 + HP Thunderbolt Dock 280W G4 + two AOC U27P2. Turn on your PC. When i connect docking station cable the light on the cable is not on. Consider docking stations with USB-C ports that support power delivery up to 90W for efficient charging of HP Envy X360 laptops. I have a New Surface Pro running Windows 10, a Surface Docking Station (original), and 2 HP monitors. I've run across the same thing with several models and docking stations at my place of work. When we attach a ViewSonic VG2239 external monitor to the dock, we cannot extend the Windows 11 desktop across the laptop screen and external monitor. Example: - Client: HP Elitebook 855 G8 - Docking station: USB-C G5 Essential Dock The external monitors (via Display Port connection) lose the image signal from time to time. 1 and it does support video out 100% - it's just not thunderbolt so you will not get the charging, everything else works perfect. The mouse and keyboard are working through the docking station but not the monitor. com Jun 9, 2023 · Here is a list of methods that will help you fix this issue: 1. If i take it do a windows 10 laptop, update the hub firmware then take it back to my HP, would that work? Nov 17, 2023 · I have a laptop that runs windows 11 and a docking station/monitor (Philips 329P1H) that shows it’s compatible with windows 10. to download the latest Thunderbolt software:https://www. When I'm connecting my Dock Station (HP USB-C Dock G4) to my laptop (HP EliteBook 840 G5) the laptop screen freezes and stops responding to keyboard or mouse. On the online store specifications mentioned that USB C is USB-C 3. It could affect your computer because the docking station requires recent updates to function properly. Re-installed sound driver 2. HP actually knew of that issue and had a solution. All seem to have the issue at the same time. The really frustrating part is that Lenovo has known about this issue for years, and released a "fix" if you could call it that Jun 8, 2020 · Hi all, I have a HP ProBook 450 G6, connected to HP Elite USB-C Dock G4. Whenever I turn my notebook on, the docking station is never recognized (I. If you wish to connect 2 external monitors (only), you can use. So the issue for me seems to only be active when my peripherals go through a docking station. Reacting to external devices but not recognizing the device. 5mm and USB Dock Adapter, sold separately. I am connecting to the monitors with display port cables XPS running xubuntu results. 34 Rev. It will not turn the laptop off and on or charge the laptop. I did this but it did not fix the problem. Sep 8, 2021 · @jfletcher1224 . its only this model impac Jan 12, 2019 · Thanks for the post. This only happens if the monitors are attached to the dock s HP G5 dock (USB-C) HP 3005PR Portreplicator (USB-A) Fujitsu 3. Please simply give external monitor as PRIMARY/MAIN display and you can close the lid (but you have to open the lid when power ON your machine). Feb 19, 2021 · hi there, you failed to understand the issue hehe, the Dock fully works with my Asus so you are wrong, it perfectly connects all the devices via USB-C which is indeed 3. Also, is you have an HP G5 Docking Station, update it to the latest firmware, currently 1. Evaluate the power delivery capacity of docking stations to ensure effective charging and compatibility with the laptop's charging requirements. 10 on g9 elitebooks. Simply unplugging the USB-C connector at the laptop fixed the issue for me. At work the docking station is perfect and uses an Ethernet cable. AMD Radeon 550X Driver Version 26. Download the latest drivers, firmware, and software for your HP Elite 90W Thunderbolt 3 Dock. I am getting this message USB-C HDMI adapter not recognized by Windows. Feb 10, 2023 · I have an HP Zbook Fury G8 connected via USB-C to Thunderbolt G4 Docking station and a display connected in the docking station via Display port. Update your Windows. Aug 13, 2022 · Have issues connecting to the Dell docking station WD15. But when I use a regular USB port docking station I plug my keyboard into the dock and the keyboard intermittently stops working or repeating the keypress. May 25, 2021 · Using the docking station on my HP work laptop seems to work fine. Is it because the USB-c port in this laptop doesn't transfer data? Apart the very expensive HP docking stations, is that any other regular one that would work wit Jul 31, 2015 · I just purchased a Pro8 docking station and the audio does work without any problem with Win 10 32 bit, i. To do this job, you need to follow these steps: Step 1: Press the Windows + X keys simultaneously and then click on the M key to open Device Dec 7, 2020 · HP ProBook 440 G7 (Product Np. com USB-C docking station. We recently update to 24H2 and have had some issues come up. When I dock the laptop only the power button on the dock works, the usb and vga ports do not. HP added a shield, think Faraday cage, over the chipset to block the interference. Jun 17, 2024 · Hello We are having more issues with usb-c ports who are starting to give a wide range of issues. Monitor I use is ViewSonic VG3448 UWQHD VA Monitor . I have a private HP Elitebook Dragonfly, no problems. For cheap and can do the job, I'm using (note 2 FHD monitors + laptop screen). The network connection drops. New comments cannot be posted and votes cannot be cast. The TB Dock G4 280W is specifically compatible with the Elitebook 650 G9, as stated by the Elitebook's Quickspecs document. I have 2 docking stations on 2 different workspaces. All other devices connected to the docking station as keyboard, mouse, headset, external storage work without any problems. The brand of the adapter is Comsol and is for Windows. I can even run the VGA from docking station to the monitor fine. The only way to get the resolution working as expected is to change a system setting on boot up. My display adapters are DameWare Development Mirror Driver 64-bit and Radeon HD Sep 10, 2024 · Power Delivery: If the docking station is using USB-C Power Delivery, make sure your laptop’s USB-C port supports it and that the docking station is getting sufficient power. Do not share any of your Sep 26, 2023 · Currently I am working for a company that is using the HP Probook 450 G9 together with the HP USB-C Dock g5, the connected display is the HP E27u G4. I had no issues before. With these two units we have duplicated the problem with the same symptoms/failure. BUT, when I plug in an external monitor via HDMI, they no longer work - Nov 1, 2024 · In this article, we will discuss some common problems that users may encounter with their HP docking station and provide solutions to help you troubleshoot and resolve these issues. So a little background on the setups: MY GAMING SETUP - I'm using an 2021 HP Spectre on Windows 11 (10th Gen Intel Core i7 and NVidia GeForce GTX 1060i) (tho it also worked on Windows 10 before upgrading it). Unplug your dock’s power cord. I’ve also tried using a different monitor, but the problem remains the same. May I have the exact model name of the product? Refer to this document for steps to find the product details. I have this issue just recently. Dell 27 Monitor - S2721HSX (dual monitor) Docking Station. Update the Display driver from the PC or Display adapter maker's Support Downloads web page for your exact model number, HP Serial Number or Dell Service Tag - from the sticker on the PC. I also connected it to another HP laptop and it worked. I have also the same issue for other docking stations (Comsol) Apr 24, 2020 · A driver issue can be the reason for USB devices disconnecting and reconnecting Windows 10. Dec 28, 2020 · I am trying to get my HP 2013 Ultraslim Docking Station to connect to my HP 27er Monitor with DisplayPort out. Unplug monitors from the dock. I already tried different cables and outlets so I can exclude supply problems. (USB-A) Doesn't matter which keyboards we are using in the dock / portreplicator. You don't need a docking station to use ONLY ONE external monitor. Sometimes, a simple hitch may be the cause which can be resolved by just rebooting your system, disconnecting and connecting your cables, or you just need to Jun 15, 2023 · It does appear that there might be a compatibility issue with Windows 11 and the Thunderbolt dock. it is connected) but won't transmit data. We are using sccm tool to image the machines . This will help with dock freezing issues. The one that is the most frustrating is that the update seems to have broken the ability to use an external dock. Jan 12, 2023 · Hello Team , We are facing problem with model HP EliteBook 845 G9 , its not detecting any NIC’s in WinPE, We tried multiple dongles and same issue . I purchased that docking station upon HP recommendation (it's a pricey item), and I still cannot display multiple monitors Jan 16, 2023 · Connect to an external monitor with/without hub/dock/adapter; It is NOT compatible with the HP USB-C G dock . Upgrade your setup with reliable and high-performance docking solutions. With the monitor I can use the HDMI on the actual laptop fine. Recently got a docking station from HP HP USB-C Dock G5. Hold the power button on your docking station for 3-4 seconds to reset it. Nothing crazy, just a laptop connected to a dock that has an extra monitor, keyboard, mouse and ethernet connection via I fucking hate docking stations, and we only use laptops so everyone has a docking station. 01 on G8 and 1. Power up the docking station and connect it to your computer. No reaction from the docking. Since the setup works flawlessly on Windows 10, it's likely related to some changes or updates in Windows 11. The sound is like when a USB device is connected/disconnected. When I connect the monitor to the Zbook directly via HDMI it works as well. This can help Aug 13, 2015 · Have the same issue with my Elitebook 850 and the HP 2013 Ultra Slim Docking Station. Primarily using the Thunderbolt Dock 120W G2. 0 Ports & 60W PD - USB C Dock for Windows (MST30C2DPPD), Black. External monitors are Jun 3, 2022 · The monitor is connected with the dock by DisplayPort cable and dock is connected to Zbook by Thunderbolt 3. Here's what I've tried. I use windows 11 on an HP probook g8 450 laptop. Related documents and videos . Connected to the Docking station I have the usual, 2 screens, keyboard, mouse, ethernet and a USB HDD. How can I get this adapter to work? Feb 4, 2022 · HP USB-C docking station G2's usb and Ethernet wont work. I believe it's Win11 update issue as I don't have auto updates for Dell docking station configured. i will show you how you can fix it. Get serious device security — on or off your network. e. But it won't work. When the issue occurs, the functionality of the devices can be restored by reattaching the Thunderbolt Dock. Yesterday all was working normally. 46 MB. Using the mini display ports on the Docking Station - if I attach each screen separately they each show as 1920*1080 - 60hz, however if i attach them both together, one shows as 1920*1080-60hz, the other as 1024*768-60hz. Jul 15, 2019 · Hi Thikra. None of the fixes we tried have corrected the problem. The - 5975772 Sep 16, 2021 · It does not have docking port therefor any USB dock should work BUT If you wish to have 2 or more external monitors (and notebook monitor - total 3), please enter your requirement on the following link and it will find for you few USB-A DisplayLink Certified options on market today including some HP products (you can select HP before Search) Apr 3, 2022 · I have issues connecting my docking station with my notebook. We are here to help you with it. 0 portreplicator. While the older Zbook is not officially compatible with the 280W dock, it should work just fine provided you are running at least Windows 10 or some other supported OS mentioned in the dock's Quickspecs doc. At home I only have WIFI, when I plug in the docking station the WIFI no longer works, it says it is (i. I'm at a loss. Bios is updated to F. BH *** Feb 7, 2017 · Solved: Alongside with an HP ZBook 15 G3 I got an HP ZBook Thunderbolt 3 docking station (P/N: 841830-001, S/N: [Personal Information Removed]). Monitors not detected Jun 19, 2022 · Disconnect the docking station from your PC. Your HP docking station might be unable to work because your Windows is outdated. I have downloaded and installed drivers from the website but that h Jan 30, 2020 · Moral of the story is that the headphone jack in the back of the docking station does not work properly. This is Jul 28, 2016 · OS: WIndows 10 x64 Laptop: Elitebook 8560p Docking Station: HSTNN-I11X (PN: 575324-001) Symptom: Sound not passsing through the docking station What have I done so far? 1. 100. So my current setup is Monitor: Dell 34 Inch Model Number S3422DWG Docking Station: HP USB-C Dock G5, model number: 26D32AA My issue is if I use the display port cable to connect the monitor, the clamshell mode does not work, the screen will just remain bl Sep 30, 2021 · I have an HP docking station. Laptop is a HP Envy 15-ep0011na . To solve the problem I did: Nov 8, 2021 · does anyone know what video resolution the hp docking stations support. Tried my wife's HP and it didn't happen there. HP support told me that I needed to buy a HP USB-C G5 docking station and that would fix my issues. Not charging the laptop, not finding external screens. In this article, we’ll explore the common causes of HP docking station problems and provide troubleshooting steps to help you resolve the issue. Feb 27, 2023 · Hello, I recently purchsed ( HP 15. Sep 1, 2020 · After bios update to version 01. Apr 16, 2020 · HP Envy 13t laptop USB-C port quit working with Targus 410 docking station after 1 year. Users' iPhones sitting close to the laptop cound make the monitors blink. Occasionally the computer can access the 2nd battery in the docking station when connected, but the WORK: dell latitude 7400 (usb-c) - Running windows 10 PERSONAL: HP envy x360 (hdmi) - Running windows 10 Monitors. Not restarting the laptop, not unplugging the network cable to the docking station, and not doing the actual Windows "Update and restart". Support menu. See full list on windowsreport. The laptop recognizes the external keyboard and mouse connected to the docking station, but not the monitors. When I connect the Notebook to the monitor using a DisplayPort to DisplayPort cable and set the monitor in DisplayPort mode no connection is established. On this notebook, the station worked perfectly. What I did to make this work again is use a DVI cable with a Jul 8, 2020 · However upon a reboot of the computer after the docking station worked once, it'll stop working again. Now I purchased a docking station (HP USB-C G5 dock) which allows all peripheral devices incl. we have added latest winPE driver in boot file . There was one other issue with our layout with previous HP laptops and docking stations. Jan 27, 2020 · The issue occurs on the laptop, but also when I plug my laptop into my 2 external displays using the HP Dock. I purchased the G5 USB C docking station to hook up the 3 monitors. Hi All, Hoping to find a solution here. Really appreciate the share. Microsoft Windows 10 (64-bit) I tested with 3 external FHD monitors, no problem. A magnetic docking station like the Surface Dock would be awesome, though I also royally hated the Surface Dock because of constant firmware issues. Problem goes away if wifi or nic port is used. The laptop is set to use only the discrete card video Nvidia. May 24, 2020 · "2020-01 Update for Windows 10 Version 1903 for x644 based system (KB4497165)" My docking station suddenly died. There has been no system change from what I can see - The resolution on the laptop is set to recommended 3840 x 2160, with 250% scaling (recommended) and the 2 monitors are 1920 x 1080 with 100% scaling. Help Jan 17, 2024 · The HDMI cable I am using had no issues when it was connected to my laptop directly. I had a HP elitebook G7 850, no problems. Updated sound driver (automatically) Cant find any dock drivers or anything specific. It doesn't charge or lets me connect to my ethernet or monitor. Also, the notebook is not charged. This morning the monitors will not display screen. 6 inch Laptop PC 15-d4000 via the USB-C port. May 5, 2021 · Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. A few days ago it worked perectly normal. An issue where several computers are unable to recognize USB-C or Thunderbolt docks. loader 1 hp usb-c dock g5 2 hp usb-c mini dock 3 hp simple usb-c to ethernet adapter All three unfortunately have the same realtek chip and so have the same problem for me: in Microsoft Teams the connection is lost during video calls after a while. Dec 21, 2022 · I was told that the HP USB-C G5 Essential Dock would work with my HP 14-dl1000 Laptop running Windows 10, however when I hooked it up the dock will only function as a hub. Nothing seems to happen. when I plug in my notebook : HP EliteBook 840 G3, model V1C06EA#BCM, then external display not recognized via both DisplayPort's; OS WIn10 . I have two external monitors connected to the docking station, HP Z27n (HDMI-DP) and EliteDisplay E241i (DP-DP 1. Regards. I can run game consoles through it fine. Each monitor is connected to HP EliteDesk with a Displayport cables. We can RDP into computer fine, so the computer running Windows 10 is good. As soon as I unplug the docking station, wifi works perfectly again. 18 and then drain the power from it with everything unplugged, which will reset the dock. When I connect my HP monitor to my HP docking station, it is not detected. 1 port would be fine to simply order a USB Docking station. Support Home ; and available fixes from HP and Microsoft. It's really hard to navigate this and I expect very little feedback but will still give it a try. The docking's LED lights up, but nothing more happens. Feb 13, 2015 · I've connected my new HD monitor through VGA without any issues. On my new HP 470 G8 just not. 5mm jack, they work fine. Jun 2, 2017 · I believe it to be an issue across the board with the 1703 Windows build. As long as the HP spectre x340 14 is charging (from the dock station), everything works fine, but when the battery is fully charged it gets into trouble. A, Dock station/usb-c hub stops working each time when I have windows update. 2). I also like to keep the laptop's lid open for one more screen. This is happening on multiple computers. 11002. The problem is that randomly the display blacking out for a second and then it come back to work correctly. HP PCs - Accessibility options (Windows 10) new tab. I bought a dock station in amazon and most of the ports did not work (HDMI, sound, etc). If I plug the docking station into the G5 it works fine and chargers it. Have already confirmed the following: WIndows update, uninstalled USB root hub in Device Manger, re-installed Targus drivers, System Restore, Auslogics utility - last two gave limited fix - external dock KP, mouse, audio would work for a little while - but May 20, 2019 · So I have a lovely new Spectre x360 laptop and a Plugable. After installing my monitor and ethernet cable into the Dock and plugging the Dock’s usb-c cable into my HP Zbook 15 G5 laptop, all was good…. I see here many threads about this issue, and howtos, but nothing helps for me. 2 SSD, Bitlockered . It appears that it doesn't detect the screens correctly and keeps the laptop screen active even when the lid is Feb 18, 2024 · I have a HP monitor (HP E24u G4 FHD USB-C ) and a HP laptop (HP Elitebook 830 G8) that runs on Windows 11. No problem if displayport connected directly to PC. Is there any solutions for this problem. We have tried these computers on HP Elite 90W Thunderbolt 3 Dock, HP Thunderbolt Dock 120W G2, and HP Thunderbolt Dock 120W G2 with Audio drivers. Jan 18, 2021 · Any standard USB-A dock should work with your machine BUT If you wish to have 2 or more external monitors (and notebook monitor - total 3), please enter your requirement on the following link and it will find for you few USB-A DisplayLink Certified options on market today including some HP products (you can select HP before Search) Dec 16, 2015 · I purchased 2 docking stations, one for work and one for home. Some of the most common problems Feb 1, 2022 · @Gr8tgma8 . Dec 15, 2023 · I have a HP laptop and a DELL monitor (1900x1200). Since 2 weeks using a HP elitebook Aug 27, 2022 · I am trying to connect 2 x external monitors to my HP laptop. My monitors both have eco and sleep mode turned off but I'm still having the same problem. -Firmware updates no di Sep 20, 2021 · I bought a HP 2013 Ultraslim docking station D9Y23AA for my work elitebook 840 G3 to use at home. I see HP has windows 11 drivers for this particular dock. 16GB DDR4. - HP USBA - Logitech USB-A - Bakker-Elkhuizen USB-A . I have Windows 10 Home 32 bit installed from scratch via USB key (no update from Win 8) and I just installed Jun 10, 2020 · Purchased two new QHD / 2K monitors. Simple, no nonsense and it worked. HP Ultraslim Docking Station. Thanks for bringing this to our notice. Most of the time everything works fine, but then it will go through periods of the dock disconnecting and reconnecting, over and over again. I recently updated the firmware for the docking station, and while the issue has become slightly less frequent, it’s still causing significant disruptions during my daily work. The monitor is mentioned under options --) devices as "PnP-Monitor (standart)" The device Apr 17, 2020 · Windows 10 Enterprise OS Build 17134. Nov 22, 2024 · USB-C and Thunderbolt Docking Stations. Interestingly enough when I open the Intel Graphics settings in Control Panel, it recognizes the two monitors, even the model #s. The speakers work fine without headphones, the audio jack directly on the laptop works fine, just not the audio jack in the docking station. e the computer always thinks it is detached from its docking station). The connection is gone for about 5 seconds and comes back again. Jun 15, 2022 · HP USB-C Dock consistently disconnects from the internet (Ethernet) when laptop is docked, is there any fix for this? I've tried numerous things such as updating drivers of the dock, Laptop BIOS, and everything else I can think of. On each of them, external monitors are going off and on randomly when connected via a docking station. Feb 19, 2024 · Create an account on the HP Community to personalize your profile and ask a question Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Nov 23, 2020 · I have a HP Pavilion x360 Convertible 14-dh0xxx. I did check to see if it was my headphones that were t Feb 6, 2024 · With its 199W power supply and extensive connectivity options, the Microsoft Surface Dock 2 is an optimal choice for professionals seeking a versatile docking station for their HP laptops. Only Power and the monitor are working, the laptop can't find the usb connected devices, aux- or the lan port. mebxet fmcpmj rxcv dvrgdbkl xjv kmiz lrpkfc vurjh xvnja xwfpnu